Dollar General Customer Satisfaction Survey

If you live in the US, you most certainly have a local Dollar General store nearby, which you probably visit to get the products and goods you need at the best price.

Now, you have the opportunity to enter the DGCustomerFirst sweepstakes and win a $100 gift card for giving your honest opinion about your shopping experience and your views on the quality, availability and the price of the products, the service provided, the employees, the cleanliness and other features which you like or dislike in your local Dollar General store.

The management of the giant American store chain has a mission to provide its customers with affordable and hassle-free shopping and to serve its employees by providing them with training and reliable jobs, as well as helping the communities via different educational and other charitable programs.

In order to be able to continuously increase the customer satisfaction, Dollar General has been running an online customer satisfaction survey at for a while.

The online survey is available for all customers or people interested in giving their opinion about the Dollar General stores and the shopping experience. The prizes awarded vary in the different time periods, and in some cases, each participant in the online survey receives a promo code with a 3$ coupon for the next time they shop at one of the stores.

Now, everybody who takes the time to fill out the online customer satisfaction questionnaire gets a chance to become one of the 10 people awarded a weekly $100 prize in the form of a gift card which you can use at any Dollar General store.

The survey is open to both people who have made a recent purchase at one of the 14,000 US stores, or for others who simply want to be heard or participate in the sweepstakes.

You too can enter the sweepstakes offered for filling out the online survey here  and become one of the lucky winners of the weekly prize of $100!

More about Dollar General

The store chain was established back in 1939 with a purpose of serving others. Today, almost 80 years later, and with more than 14,000 stores in 44 states, the company is still striving to help others – including its customers, employees and the local communities.

Dollar General focuses on offering its customers affordable quality goods and making the shopping experience as simple and as hassle-free as possible.

Dollar General offers all of the most popular brands, as well as a number of its own brands in all of its stores.

The idea is to perfectly arrange each store with all the merchandise which the people want and need and to make it as affordable and as easy as possible for the customers to find and buy whatever they are shopping for. The Dollar General store chain is proud to call itself “America’s neighborhood general store.” You can find hundreds of products listed at every day low prices at each Dollar General store.

In order to constantly improve its product line, and be able to meet the expectations and demands of its customers, the Dollar General management relies pretty heavily on the feedback from its customers.

The survey is one of forms of gathering feedback from the customers which the store chain relies on the most, which is why it is ready to provide incentives to all people who are willing to spend a few minutes of their time and provide the company with the much-wanted feedback it needs for improving the customer experience.

About the DGCustomerFirst survey

DGCustomerFirst is an online survey which consists of a number of simple questions regarding the level of customer satisfaction, the most recent shopping experience, the friendliness and efficiency of the employees, the products offered, the prices, the deals, the cleanliness of the facilities and other questions pertinent to Dollar General.

You will need to sign up via a survey code from your latest receipt from any one of the Dollar General stores, and fill in some details such as the store number, the time and date of the receipt, so make sure you keep that receipt handy next time you visit one of the stores of the grocery chain giant.

The survey is also open to people who have not made a purchase as well, but they need to enter the sweepstakes via mail-in, which we will explain later.

The sweepstakes are set in weekly periods, and each participant has the right to enter once per week only in order to be eligible for one of the 10 $100 gift cards given out every week.

The online survey is a much easier way to enter the sweepstakes since it takes only a few minutes, and all you need is a recent receipt and a computer or internet-enabled device for filling out the required information and answer the few simple questions

What do you need to enter the DGCustomerFirst weekly $100 sweepstakes

In order to receive an entry code for the sweepstakes, you must complete the DGCustomerFirst online survey. It will take less than 5 minutes of your time, but just in case in order to save you the hassle and the time, here are some tips on getting ready for the survey:

  • You need a recent Dollar General receipt with a unique survey code

You can find the 15 digit code at the bottom of the receipt. So get that receipt out and keep it handy in order to save time for filling in the shopping details. These include the store number (with a 0 in front) and the time of the receipt.

  • An internet connected computer or device

You can use your computer, your smartphone or any other internet connected device which has an internet browser to go to the website of the online survey

It is easier to fill out the survey on a computer or laptop, so if you are not so tech savvy use one of these options instead of a smaller mobile device.

Once you go to the DGCustomerFirst website, you are set to go.

  • A basic knowledge of English or Spanish languages

The default language of the sweepstakes survey is English, but you have an option to choose Spanish if you prefer. Choose your language and get going. Keep in mind that the English and Spanish words used are quite basic, and the questions are not complicated, so don’t worry about messing up if you are not too fluent in any of these languages.

  • Make sure that you are eligible for the reward

You have to be at least 18 years old and a resident of the US or the District of Columbia to be eligible for the sweepstakes prize. Also, you cannot participate if you are an employee of the Sponsor, or an immediate family member of an employee of the company, affiliate, or other related third parties.

How to enter the sweepstakes at DGCustomerFirst- a step by step guide

  1. Open the internet browser of your choice and enter https://www.dgcustomerfirst.com in the address bar.
  2. If you prefer English, go ahead and start filling out the empty fields, if you want to switch to Spanish, press the Spanish language button and wait for the survey to reload in the language of your choice.
  3. Enter the store number with a 0 (zero) in front, and the time printed out on the receipt.
  4. Enter the 15 digits unique code which is printed on the bottom of your receipt.
  5. After the code is accepted click start.
  6. Go ahead and answer all questions in the survey by picking the answer from those offered.
  7. You need to answer every single question in order to complete the survey. You can expect questions regarding your level of satisfaction or dissatisfaction with the stores, the employees, the products, the ease of locating the products you need, the service, the facilities, the cleanliness, the prices and other related questions.
  8. In the end, you will be taken to a final page where you will be asked to enter your full name, a valid phone number, and an e-mail address.
  9. You will receive an entry number in the applicable entry period based on the date. One entry period is one week. You are eligible for one entry per entry period.

How to participate in the sweepstakes without a purchase

You can receive an entry to the $100 gift card DGCustomerFirst sweepstakes even without making a purchase and without a receipt.

Here is what you need to do:

Handwrite your full name, a valid street address, your e-mail address, the city, state, ZIP code and phone number, as well as your date of birth in an MM/DD/YYYY format on a 3 ½ x 5-inch card and mail it to:

Dollar General Survey Sweepstakes

P.O. Box 251328

West Bloomfield, MI 4832

Mail it with sufficient postage, without an envelope and with a legible return address in order to receive an entry to the draw for the entry period.

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